Welcome to Zoi (Zoi). Zoi is a property of Bizight Solutions Private Limited (Bizight). Please carefully review these Terms & Conditions ("T&C"), as they contain important information regarding your legal rights, remedies, and obligations. The T&C apply if you access Zoi website made available on www.askzoi.ai or have acquired the right to use the software either free or commercially. It applies if you directly or indirectly access our Software-As-A-Service (SAAS), data, information, products, services, or applications (collectively, "Services") made available by or from Zoi.
By accessing the Website or Services, you represent and warrant that you have read and understood, and agree to be bound by these T&C and that you acknowledge the adequacy of consideration of this Agreement. Please review this document carefully as it is a legally binding document between you and Zoi. If you do not agree to these T&C, you are prohibited from accessing the Website and the Services. Please exit immediately. Zoi reserves the right to modify, alter, and update the content of these T&C at any time. Changed T&C will be indicated by the "effective date" at the top of this agreement. If you do not agree to such changes, please exit the Website and Services immediately.
The Website and Services are not targeted to, and should not be used by, persons under the age of 18. BY ACCESSING THE WEBSITE OR SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD, ARE LEGALLY QUALIFIED TO ENTER INTO AND FORM CONTRACTS UNDER APPLICABLE LAW, and are not barred from accessing the website or services under the laws of any applicable jurisdiction.
By accessing the Website, you consent to the collection and use of certain information about you and the information you share on the site. Zoi encourages users of the Website to frequently check the Zoi policies on Privacy. By accessing the Website, you represent and warrant that you have read and understood, and agree to be bound by the Zoi Privacy Statement. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THE ZOI PRIVACY STATEMENT, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.
ZOI RESERVES THE RIGHT TO CHANGE THIS AGREEMENT AND/OR THE ZOI PRIVACY STATEMENT AT ANY TIME. Notice of any such change will be given by the posting of a new version or a change notice on the Website. It is your responsibility to review this Agreement and the Zoi Privacy Statement periodically. If at any time you find any unacceptable, you must immediately leave the Website and refrain from using the Website and Services.
Zoi offers packages for use of certain features of the application for different prices. Subscription fees and terms vary, and additional conditions, restrictions, and limitations may apply to each Package. To view various Package Details, please go to the "Pricing" section of the website. If your current plan is not satisfying your needs, you may email us at support@askzoi.com for more information.
Payments may be made by credit/debit card through a third party payment gateway. Your account will remain open and active until your membership is cancelled, suspended, or terminated. You authorize Zoi to charge your credit card or debit card for your one-time or recurring fee payments as applicable based upon your Package Details. Zoi is permitted to bill you as described in your Package Details, including any applicable tax and any other charges you may incur in connection with your use of the Website or Services. Additional charges may include individual point purchases and other requested data services.
You are required to provide all information necessary to open and maintain your account. For security purposes, certain plans may require that you enter valid financial transaction information regardless of any applicable payment options. You authorize Zoi to share information as is necessary to process your payments on the payment gateway. Zoi will use commercially reasonable business practices to secure your financial information; however, no credit card/debit card/bank login details are stored with Zoi. Zoi only stores payment success/failure information based on authorized payments made on the payment gateway.
You may cancel your account at any time and for any reason. When you cancel your account, you will not receive any refund of any subscription. Where applicable, and unless otherwise set forth in your specific package details, your account will remain active until the end of your package validity term unless otherwise terminated by Zoi. Fees will not be prorated or refunded for partial usage. In case of upgrading to a higher package inside the validity period of the lower package, value equivalent to the unused term will be adjusted during the upgrade.
Zoi may suspend or terminate your account at any time, for any reason and without prior notice. Suspected system misuse will result in your immediate termination. You will no longer have access to the Services. Your subscription fee will not be refunded or prorated for partial-month usage following termination.
We offer a trial for users to try our product. Zoi reserves the right to terminate a user's trial account due to inactivity or misuse at their end. Zoi also reserves the right to discontinue the trial at any point of time due to its financial viability or management decision with prior notice while providing the users to move to premium plans if they want to.
Subject to your compliance with the terms and conditions of this Agreement, and any other agreement between you and Zoi, Zoi grants you a non-exclusive, non-sublicensable, non-assignable, revocable, non-transferable license to access the Website, SAAS, and Services. Except as expressly set forth herein, this Agreement grants you no rights in or to the intellectual property of Zoi or any other party. In the event that you breach any provision of this Agreement, your rights under this paragraph will immediately terminate. The period of license to use the SAAS and applicable limitations of content and contacts are based on the base package and add-on packages procured for a certain account.
This section sets forth the Zoi Code of Conduct (the "Code"). All Members and Website Visitors must fully comply with this Code at all times. You certify, represent and warrant that you will not violate this Code.
Suspected Misuse and Penalties Zoi may monitor the SAAS, Website and Services for misuse of the Code. Zoi shall be the sole and final arbiter of suspected Code violations, misuse and penalty. For suspected violations, and without limiting any of its other remedies, Zoi reserves the right to immediately and without notice:i. Delete or modify content;ii. Suspend your account;iii. Terminate your account;iv. Identify you to third parties;v. Take legal action.
Zoi intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of this Agreement or of any applicable laws. Zoi reserves the right to seek civil, criminal or injunctive relief, at its sole discretion and without obligation, to enforce this Code.
Zoi's SAAS and Services may allow you to post content, such as messages, images, text, photos, graphics, audio, video or other material ("Your Creative Content") through marketing content which you want to display in your designated subdomain. With respect to Your Creative Content, while you retain any and all of your lawfully owned rights therein, you hereby grant Zoi a royalty-free, perpetual, irrevocable, worldwide transferable, non-exclusive and fully-sublicensable right and license to view, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display Your Creative Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, and to exercise the same rights with respect to such works. No compensation will be paid to you or to any other person or entity with respect to Your Creative Content.
Zoi may remove Your Creative Content at any time in its sole discretion. You are solely responsible at your own cost and expense to create backup copies of Your Creative Content.
You agree that Zoi is not under any obligation of confidentiality, express or implied, with respect to Your Creative Content. You represent and warrant that you own or otherwise control all necessary rights to Your Creative Content, that it does not violate or infringe upon the intellectual property rights of a third party, that it is accurate, that it does not contain libelous, defamatory or otherwise unlawful material, that it does not violate anyone's rights to publicity or privacy, that it will not cause injury to any person or entity, that it does not otherwise violate these TOU, and that you will indemnify Zoi and its service providers for all claims resulting from Your Creative Content.
The Website or your Zoi hosted designated subdomain and all content and materials located thereon, including without limitation any Zoi names and logos ("Brand Marks"), the Services, Leads Database, designs, text, graphics and other files, and the selection, arrangement and organization thereof, are the intellectual property of Zoi or its licensors. Except as explicitly provided, neither the Website nor this Agreement grant you any right, title or interest in or to any such content or materials. The Zoi Brand Marks are trademarks or registered trademarks of Zoi. Other trademarks, service marks, graphics, logos and domain names appearing on the Website may be the trademarks of third parties. The Website is Copyright © 2015, Bizight Solutions Private Limited, ALL RIGHTS RESERVED.
As Zoi asks others to respect its intellectual property rights, Zoi respects the intellectual property rights of others. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.
We care about the security of our users. While we work to protect the security of your content and account and host our application in highly secure datacenters, Zoi cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account.
Some of our employees can access our products and customer data through controlled interfaces. We do this to offer better customer support, develop products, conduct research, address issues, handle security incidents, and ensure data security. Access is granted based on roles, and we regularly review high-risk permissions. Administrative or high-risk access is reviewed at least every six months in accordance with ISO 27001 protocols.
You agree to indemnify and hold Zoi, its directors, officers, employees and agents, and its suppliers, licensors, and service providers, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorneys' fees (collectively, "Claims"), arising out of or in connection with:
(1) your use of the SAAS, Website or Services;
(2) any violation of this Agreement (including, without limitation, the Code);
(3) your violation of any law or the rights of any third party.
Zoi will have the right, but not the obligation, to participate through counsel of its choice in any defense by you of any Claims as to which you are required to defend, indemnify, or hard harmless Zoi. You may not settle any Claims without the prior written consent of the concerned Zoi person or persons.
Zoi controls and operates this Website from its headquarters in New Delhi, India and makes no representation that the materials on the website are appropriate or available for use in other locations. If you use this SAS/Website from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in India and comply with the laws prevailing for the time being in force in India. Disputes if any shall be subject to the exclusive jurisdiction of Courts at New Delhi, India.
