Terms and Conditions of Use.


Welcome to Zoi (Zoi). Zoi is a property of Bizight Solutions Private Limited (Bizight). Please carefully review these Terms & Conditions ("T&C"), as they contain important information regarding your legal rights, remedies, and obligations. The T&C apply if you access Zoi website made available on www.askzoi.ai or have acquired the right to use the software either free or commercially. It applies if you directly or indirectly access our Software-As-A-Service (SAAS), data, information, products, services, or applications (collectively, "Services") made available by or from Zoi.

Legally binding agreement

By accessing the Website or Services, you represent and warrant that you have read and understood, and agree to be bound by these T&C and that you acknowledge the adequacy of consideration of this Agreement. Please review this document carefully as it is a legally binding document between you and Zoi. If you do not agree to these T&C, you are prohibited from accessing the Website and the Services. Please exit immediately. Zoi reserves the right to modify, alter, and update the content of these T&C at any time. Changed T&C will be indicated by the "effective date" at the top of this agreement. If you do not agree to such changes, please exit the Website and Services immediately.


The Website and Services are not targeted to, and should not be used by, persons under the age of 18. BY ACCESSING THE WEBSITE OR SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD, ARE LEGALLY QUALIFIED TO ENTER INTO AND FORM CONTRACTS UNDER APPLICABLE LAW, and are not barred from accessing the website or services under the laws of any applicable jurisdiction.

Privacy statement; changes to agreement and privacy statement

Privacy Statement:

By accessing the Website, you consent to the collection and use of certain information about you and the information you share on the site. Zoi encourages users of the Website to frequently check the Zoi policies on Privacy. By accessing the Website, you represent and warrant that you have read and understood, and agree to be bound by the Zoi Privacy Statement. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THE ZOI PRIVACY STATEMENT, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.


ZOI RESERVES THE RIGHT TO CHANGE THIS AGREEMENT AND/OR THE ZOI PRIVACY STATEMENT AT ANY TIME. Notice of any such change will be given by the posting of a new version or a change notice on the Website. It is your responsibility to review this Agreement and the Zoi Privacy Statement periodically. If at any time you find any unacceptable, you must immediately leave the Website and refrain from using the Website and Services.



Zoi offers packages for use of certain features of the application for different prices. Subscription fees and terms vary, and additional conditions, restrictions, and limitations may apply to each Package. To view various Package Details, please go to the "Pricing" section of the website. If your current plan is not satisfying your needs, you may email us at support@askzoi.com for more information.

Method of Payment:

Payments may be made by credit/debit card through a third party payment gateway. Your account will remain open and active until your membership is cancelled, suspended, or terminated. You authorize Zoi to charge your credit card or debit card for your one-time or recurring fee payments as applicable based upon your Package Details. Zoi is permitted to bill you as described in your Package Details, including any applicable tax and any other charges you may incur in connection with your use of the Website or Services. Additional charges may include individual point purchases and other requested data services.

Your Financial Information:

You are required to provide all information necessary to open and maintain your account. For security purposes, certain plans may require that you enter valid financial transaction information regardless of any applicable payment options. You authorize Zoi to share information as is necessary to process your payments on the payment gateway. Zoi will use commercially reasonable business practices to secure your financial information; however, no credit card/debit card/bank login details are stored with Zoi. Zoi only stores payment success/failure information based on authorized payments made on the payment gateway.


You may cancel your account at any time and for any reason. When you cancel your account, you will not receive any refund of any subscription. Where applicable, and unless otherwise set forth in your specific package details, your account will remain active until the end of your package validity term unless otherwise terminated by Zoi. Fees will not be prorated or refunded for partial usage. In case of upgrading to a higher package inside the validity period of the lower package, value equivalent to the unused term will be adjusted during the upgrade.


Zoi may suspend or terminate your account at any time, for any reason and without prior notice. Suspected system misuse will result in your immediate termination. You will no longer have access to the Services. Your subscription fee will not be refunded or prorated for partial-month usage following termination.

Termination of FREE account:

We offer a trial for users to try our product. Zoi reserves the right to terminate a user's trial account due to inactivity or misuse at their end. Zoi also reserves the right to discontinue the trial at any point of time due to its financial viability or management decision with prior notice while providing the users to move to premium plans if they want to.


Subject to your compliance with the terms and conditions of this Agreement, and any other agreement between you and Zoi, Zoi grants you a non-exclusive, non-sublicensable, non-assignable, revocable, non-transferable license to access the Website, SAAS, and Services. Except as expressly set forth herein, this Agreement grants you no rights in or to the intellectual property of Zoi or any other party. In the event that you breach any provision of this Agreement, your rights under this paragraph will immediately terminate. The period of license to use the SAAS and applicable limitations of content and contacts are based on the base package and add-on packages procured for a certain account.

Code of conduct

This section sets forth the Zoi Code of Conduct (the "Code"). All Members and Website Visitors must fully comply with this Code at all times. You certify, represent and warrant that you will not violate this Code.

Restrictions on Inputting Information You shall not enter illegal or improper information into the Website or in or through the Services, including, without limitation, the following:
  1. Information that you do not have the necessary rights and/or licenses to enter.
  2. Information that is false, inaccurate, incorrect, incomplete, inexact, outdated or otherwise wrong.
  3. Information subject to confidentiality, non-disclosure, non-competition, trade secret or proprietary rights, limitations or restrictions.
  4. Information that infringes the copyrights or intellectual property rights of others.
  5. Information that is personal or non-business related, including, home addresses, National ID numbers and credit/debit card numbers (only to be supplied to payment gateway in case of purchasing a package).
  6. Information that is sexually explicit, profane, pornographic, immoral, obscene, vulgar, offensive, inflammatory, violent, dangerous, harmful, threatening, abusive, harassing, hateful, discriminatory or racially, ethnically or otherwise objectionable, or which may solicit information from anyone under the age of 18.
  7. Information that is defamatory, libelous, fraudulent, knowingly incorrect, or invasive of privacy or publicity rights of others.
  8. Information that advocates or encourages conduct that could constitute a criminal offense.
  9. Information that is actionable or may subject Zoi to legal action or liability of any kind.
  10. Information that violates any applicable local, state, national or international law, regulation, or convention; or
  11. Information that violates any provision of this Agreement or any other agreement or policy set forth by Zoi.
Use of Information Obtained via Website/Services: Zoi has no actual control over your use of information outside the Website. You shall not access the Website or Services for any purposes or in any manner that is illegal or improper, including, without limitation, the following:
  1. For any purpose, activity or in any manner that is criminal, illegal or actionable.
  2. In violation of any local, state, national or international laws, regulations or conventions.
  3. To illegally 'spam' anyone or to sell, give, make available or otherwise distribute information to a spammer or for the purpose of spamming.
  4. For unethical marketing activities.
  5. To associate, attribute, collect, store, distribute or otherwise process any non-business information related to anyone.
  6. To communicate with anyone using language or in any manner that is sexually explicit, profane, pornographic, immoral, obscene, vulgar, offensive, violent, dangerous, harmful, threatening, abusive, harassing, hateful, discriminatory, or racially, ethnically or otherwise objectionable.
  7. To prepare or compile information that is distributed in any manner or form to any third-party.
  8. To disclose or solicit the private, non-business, information of any person.
  9. For sale, re-sale, sub-license, commercial use, or redistribution of any kind, without Zoi's express, prior consent.

Acts against the Website/SAAS/Services You shall not attempt to or engage in potentially harmful acts that are directed against the SAAS/Website or Services including, without limitation, the following:
  1. Using the SAAS, Website or Services in contravention of any other agreement to which you are a party, including without limitation any employment agreement to which you may be a party.
  2. Causing, allowing or assisting any other person to use your account or impersonate you.
  3. Sharing your password or login with any other person.
  4. Logging onto a server or account that you are not authorized to access.
  5. Emulating or faking usage of the SAAS, Website or Services.
  6. Violating or attempting to violate any security features of the SAAS or Website.
  7. Using manual or automated software, devices, scripts robots, other means or processes to access, "scrape", "crawl" or "spider" any pages contained in the Website or SAAS.
  8. Falsely stating or otherwise misrepresenting your affiliation with any person or entity.
  9. Introducing viruses, worms, software, Trojan horses or other similar harmful code into the Website or Services.
  10. Interfering or attempting to interfere with the use of the Website by any other user, host or network, including, without limitation by means of submitting a virus, overloading, "flooding", "spamming", "mail bombing", or "crashing" the Website.
  11. Causing, allowing or assisting machines, bots or automated services to access or use the Website or Services without the express written permission of Zoi.
  12. Tampering with the operation, functionality or the security of the Website or Services.
  13. Attempting to override or circumvent any security or usage rules embedded into the Website or Services that permit digital materials to be protected.
  14. Attempting to probe, scan, or test the vulnerability of the Website, or any associated system or network, or breach any security or authentication measures.
  15. Misusing, tricking, disrupting or otherwise interfering with the functioning of the SAAS, Website or Services.
  16. Harvesting or collecting email addresses or other contact information of other users from the Website by electronic or other means.
  17. Reverse engineering, decompiling, disassembling, deciphering or otherwise attempting to derive the source code for any underlying intellectual property used to provide the Website or Services.
  18. Engaging in "framing", "mirroring", or otherwise simulating the appearance or function of the Website.
  19. Uploading, posting, transmitting, sharing, storing or otherwise making available any content that Zoi deems to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable.

Suspected Misuse and Penalties Zoi may monitor the SAAS, Website and Services for misuse of the Code. Zoi shall be the sole and final arbiter of suspected Code violations, misuse and penalty. For suspected violations, and without limiting any of its other remedies, Zoi reserves the right to immediately and without notice:i. Delete or modify content;ii. Suspend your account;iii. Terminate your account;iv. Identify you to third parties;v. Take legal action.

Zoi intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of this Agreement or of any applicable laws. Zoi reserves the right to seek civil, criminal or injunctive relief, at its sole discretion and without obligation, to enforce this Code.

Your Creative Content

Zoi's SAAS and Services may allow you to post content, such as messages, images, text, photos, graphics, audio, video or other material ("Your Creative Content") through marketing content which you want to display in your designated subdomain. With respect to Your Creative Content, while you retain any and all of your lawfully owned rights therein, you hereby grant Zoi a royalty-free, perpetual, irrevocable, worldwide transferable, non-exclusive and fully-sublicensable right and license to view, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display Your Creative Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, and to exercise the same rights with respect to such works. No compensation will be paid to you or to any other person or entity with respect to Your Creative Content.

Zoi may remove Your Creative Content at any time in its sole discretion. You are solely responsible at your own cost and expense to create backup copies of Your Creative Content.

You agree that Zoi is not under any obligation of confidentiality, express or implied, with respect to Your Creative Content. You represent and warrant that you own or otherwise control all necessary rights to Your Creative Content, that it does not violate or infringe upon the intellectual property rights of a third party, that it is accurate, that it does not contain libelous, defamatory or otherwise unlawful material, that it does not violate anyone's rights to publicity or privacy, that it will not cause injury to any person or entity, that it does not otherwise violate these TOU, and that you will indemnify Zoi and its service providers for all claims resulting from Your Creative Content.

Intellectual property

The Website or your Zoi hosted designated subdomain and all content and materials located thereon, including without limitation any Zoi names and logos ("Brand Marks"), the Services, Leads Database, designs, text, graphics and other files, and the selection, arrangement and organization thereof, are the intellectual property of Zoi or its licensors. Except as explicitly provided, neither the Website nor this Agreement grant you any right, title or interest in or to any such content or materials. The Zoi Brand Marks are trademarks or registered trademarks of Zoi. Other trademarks, service marks, graphics, logos and domain names appearing on the Website may be the trademarks of third parties. The Website is Copyright © 2015, Bizight Solutions Private Limited, ALL RIGHTS RESERVED.

As Zoi asks others to respect its intellectual property rights, Zoi respects the intellectual property rights of others. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.


We care about the security of our users. While we work to protect the security of your content and account and host our application in highly secure datacenters, Zoi cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account.

Access Control

Some of our employees can access our products and customer data through controlled interfaces. We do this to offer better customer support, develop products, conduct research, address issues, handle security incidents, and ensure data security. Access is granted based on roles, and we regularly review high-risk permissions. Administrative or high-risk access is reviewed at least every six months in accordance with ISO 27001 protocols.

Disclaimers; limitation of liability

  1. NO WARRANTIES: Although Zoi takes reasonable measures to keep the website and services error-free and safe, you access them at your own risk. Zoi, on behalf of itself and its licensors and suppliers, hereby disclaims all warranties, express or implied, relating to the SAAS, website and the services, including without limitation any implied warranties of merchantability, fitness for a particular purpose or non- infringement. The SAAS, website and services are provided "as is" and "as available." Neither Zoi nor its licensors or suppliers warrant that the SAAS, website or the services will meet your requirements or that the operation of the website or the services will be uninterrupted, error-free, safe or secure.
  2. YOUR RESPONSIBILITY FOR DAMAGE: You agree that your use of the website or services is at your sole risk. You will not hold Zoi or its licensors or suppliers, as applicable, responsible for any damage or loss that results from your use of the website or services, including without limitation any damage to any of your computers or data. The website or services may contain bugs, errors, problems or other limitations.
  3. YOUR RESPONSIBILITY FOR YOUR ACTIONS: You agree and understand that you may be held legally responsible for damages suffered by other website visitors or third parties as the result of your remarks, information, feedback or other content posted or made available on the website or through the services that is deemed defamatory or otherwise legally actionable.
  4. LIMITATION OF LIABILITY: You agree that neither Zoi, its directors, officers, employees, and agents, nor its licensors or suppliers, have any liability whatsoever in connection with your access of the SAAS, website or the services. Zoi is not responsible for the actions of third-parties (including other visitors or members), and you release Zoi, its directors, officers, employees and agents from any claims and damages, known or unknown, arising out of or in any way connected with any claim you have against any such third-parties. The liability of Zoi, its directors, officers, employees, and agents, and its licensors and suppliers, is limited to the maximum extent permitted by law, in no event shall Zoi, its directors, officers, employees, and agents, or its licensors or suppliers be liable for any special, incidental, punitive or consequential damages (including without limitation lost profits, lost data or confidential or other information, loss of privacy, failure to meet any duty, including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foresee ability of those damages or of any advice or notice given to Zoi, its directors, officers, employees, and agents, or its licensors and suppliers) arising out of or relating to your use of the SAAS, website or services. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. Additionally, the maximum liability of Zoi, its directors, officers, employees, and agents, and its licensors and suppliers to you under all circumstances will not exceed the greater of INR 5000 or the amount you have paid us in the last 12 months.
  5. APPLICATION: The above disclaimers, waivers and limitations do not in any way limit any other disclaimer of warranties or any other limitations of liability between you and Zoi or between you and any of Zoi's directors, officers, employees, agents, licensors or suppliers. Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers and limitations of liability may not apply to you. Unless limited or modified by applicable law, the foregoing disclaimers, waivers and limitations shall apply to the maximum extent permitted, even if any remedy fails its essential purpose. No advice or information, whether oral or written, obtained by you through the website, services, or otherwise shall alter any of the disclaimers or limitations stated in this section


You agree to indemnify and hold Zoi, its directors, officers, employees and agents, and its suppliers, licensors, and service providers, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorneys' fees (collectively, "Claims"), arising out of or in connection with:

(1) your use of the SAAS, Website or Services;

(2) any violation of this Agreement (including, without limitation, the Code);

(3) your violation of any law or the rights of any third party.

Zoi will have the right, but not the obligation, to participate through counsel of its choice in any defense by you of any Claims as to which you are required to defend, indemnify, or hard harmless Zoi. You may not settle any Claims without the prior written consent of the concerned Zoi person or persons.


  1. Method You may terminate this Agreement at any time, for any or no reason at all, by providing Zoi written notice of your intent to do so (Bizight Solutions Pvt. Ltd., Attn: Legal Department 511, 514, 515 & 516, Fifth Floor, Devika Tower, Nehru Place, New Delhi, Delhi 110019, India). Without altering any other provision of this Agreement, Zoi may terminate this Agreement without notice or liability. Zoi may also deny, suspend, cancel, or terminate your use of the SAAS, Website or Services, including without limitation, for breach or suspected breach of this Agreement or of any applicable law or regulation.
  2. Effect of Termination; Survival If this Agreement terminates, you will no longer be authorized to access the Website or Services.

Governing Law

Zoi controls and operates this Website from its headquarters in New Delhi, India and makes no representation that the materials on the website are appropriate or available for use in other locations. If you use this SAS/Website from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in India and comply with the laws prevailing for the time being in force in India. Disputes if any shall be subject to the exclusive jurisdiction of Courts at New Delhi, India.


  1. Zoi's failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
  2. If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Agreement and shall not affect the validity and enforceability of any remaining provisions.
  3. Neither the course of conduct and/or course of dealing between the parties nor trade practice shall act to modify any provision of this Agreement.
  4. Zoi may assign its rights and duties under this Agreement to any party at any time without notice to you. Your rights and duties under this Agreement are not assignable by you without written consent of Zoi.
  5. Headings are used for convenience only and are not to be used for meaning or intent.
  6. This Agreement, along with your Plan Details, and any other signed writing between you and Zoi regarding the Services, constitutes the entire understanding between you and Zoi and supersedes any prior or contemporaneous communications or provisions on the subject matter. This Agreement cannot be modified, unless in a writing labeled "Modification to TOU", executed by both you and an officer of Zoi.
  7. Zoi values your engagement on its SAAS, Website and Services. If you have any questions, comments, suggestions, or concerns, or if you would like to provide any notice under this Agreement, please contact us via certified mail at: Bizight Solutions Pvt. Ltd. Attn: Legal Department 511, 514, 515 & 516, Fifth Floor, Devika Tower, Nehru Place, New Delhi, Delhi 110019, India

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