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What is Zoi?

Zoi is a conversational AI platform for B2B that’s trained on your website URL and marketing collaterals to answer questions, fetch relevant documents, and engage website visitors 24x7. The AI First Chatbot is fully customisable, has advanced lead capture features and comes with a compact chat window or detailed AMA (Ask Me Anything) bar to suit your website.

Trusted by Top Brands

Why Zoi for B2B Companies?

In simple terms "Think Accounts"

B2B companies think of accounts and personas. If you have sales plays as per ICP, you pitch as per personas then why settle for generic chatbots? Zoi pitches to website visitors as per their company, industry, designation and role. Moreover, it captures conversations to help you understand customer intent and align your positioning.

Auto-trained AI First Chatbot

Zoi is an AI-first Chatbot built on Open AI for human-like interactions 24/7. Zoi Auto-trains itself by using the website URL to answer queries. Just create the account and it's ready to answer.

Account Based Engagement

Answer and engage visitors based on persona. This information can be fetched from CRM or if the cookie is saved based on past visits. The pitch can vary by industry, department, role and several such parameters.

Book Demos and Meetings

The in-built calendar of Zoi can sync with your calendar. It can help you book demos and meetings as per the time zone and availability of your SDRs.

Live Chat

Want to leverage AI to engage new prospects but also handle requests to talk to a human? Zoi can automatically hand over support requests to your internal team.

CRM Integration

Zoi comes with out-of-the-box, two-way integration with CRMs like HubSpot and others. This helps you to pass leads from AI chatbot to CRM as well as pitch to website visitors as per their profile.

Design Setup

You can design Zoi to perfectly sync with your brand guidelines– colour, fonts and welcome text. You can put it as a chatbot or an AMA (Ask Me Anything) bar without affecting your current website setup.

Fine Tuning

Correct and improve specific responses, after or even before they are asked. Zoi will use your training to further improve future answers.

Progressive Profiling

Collect new lead details every time a visitor lands on your website to create a fuller customer profile. Zoi automatically probes for information it doesn’t have yet for that prospect.

Conversational Insight

Get a detailed view of the conversations prompted by visitors on your website. Understand the customer intent better to optimise your sales and marketing strategy.

Reports and Analytics

Get real-time alerts and timely reports summarising activities. Visualise and track performance metrics with a detailed dashboard to identify the key performance indicators (KPIs).

Industries We Cater To

Software Development
Financial Services
Management and Consulting

Frequently Asked Questions

Ask everything you need to know about our services. We are ready to answer all of your questions.

Do you need to have CRM to use Zoi?

No, not-at-all. There is no hard and fast rule that one must have a CRM to use Zoi. However, if you do have one, it can be easily integrated to help you better manage your leads and prospects.

Can Zoi help strengthen my ABM strategy?

Yes. While engaging with your customers on your website, Zoi also does progressive profiling. It helps get more relevant information about your potential customer, and when a high-intent account is on your website, it can personalise the conversation and effectively pitch on your behalf.

Do I need to know coding to put AI-powered Zoi on my website?

No, you don’t need to know coding to implement Zoi on your website. You have to simply put the javascript provided to you from the admin panel on your website with the help of your website developer, and your AI-powered assistant will be ready!