Zoi Privacy Policy

By using the website and/or registering yourself on www.askzoi.ai you authorize us & our associate partners to contact you via email or phone call and offer you our services for the Software-As-A-Service (SAAS) you have opted for, imparting product knowledge, offer promotions running on website & offers offered by the associated third parties. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Zoi & associate partners for the above-mentioned purposes.

This Privacy Policy covers Zoi's treatment of personally identifiable information that Zoi collects when you or your site visitors are on the site, and when you use Zoi's services. This policy also covers Zoi's treatment of any personally identifiable information that Zoi's users share with Zoi. This policy does not apply to the practices of companies that Zoi does not own or control or to people that Zoi does not employ or manage.

Zoi collects personally identifiable information when you register for a Zoi account, when you use certain Zoi SAAS or other services, when you visit Zoi pages, and when you/visitors on your site (or subdomain serviced by Zoi) enter contact and lead information. Zoi may also receive personally identifiable information from our business partners and multiple sources.

When you register with Zoi, we ask for your first name, last name, state, city, email, phone number, company you are working in and other pertinent details. Once you register with Zoi and sign in to our services, you are not anonymous to us. We validate the information you provide to us about you, your company, contacts uploaded on your manager section of subdomain hosted by Zoi - hence we might need to contact you and validate the contact information you have uploaded in Zoi.

Also, during registration, you may be requested to register your mobile phone and email id or other channels to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send SMS/e-mail alerts to you for your login details and any other service requirements or some advertising messages/emails from us.

Information Sharing and Disclosure

Zoi will not sell or rent your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, Zoi may sell and/or transfer your personally identifiable information to an affiliate and to any successor-in-interest as a result of a sale of any part of Zoi's business or upon the merger, reorganization or consolidation of Zoi with another entity on a basis that Zoi is not the surviving entity.

For the purposes of this paragraph, "affiliate" means any person directly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with Zoi. The term "control," as used in the immediately preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term "person" includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity.

"If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any PII that we have collected about you, please e-mail your request to unsubscribe@askzoi.com.

Disclosure: Some app functionalities leverage Google API Services. The app's use and transfer of information/data received from Google APIs that include restrictive and sensitive scopes comply with Google API Services User Data Policy, and adhere to their limited use requirements.

Integrating your Google Calendar with Zoi will allow Zoi to read your calendar for events. This is done to provide users with suitable time slots if they choose to book a meeting via Zoi. Other than the time, no details of these existing events such as title or description are read by Zoi, and nor is this data stored or shared with any third-party tools, including AI models.


We strictly follow the norms of non-disclosure agreement. It is our endeavor to ensure that the websites linked to us are safe and secure. However, we have no control over 3rd party websites. Given our legal responsibilities to legal authorities and regulators, there may be situations when we need to share your information with legal authorities or processes or need to protect our right or comply by terms and conditions.

Privacy Policy Changes

Zoi may amend this policy from time to time, at our discretion. If we make any substantial changes in the way we use your personal information we will notify you by posting the changes here on these Privacy Policy pages.

Associate Partners

Zoi clients and associates are mostly marketing companies selling marketing technology products and services or are in related fields.


Visitors to this website/SAAS Application and every third party is hereby informed that the owners of this website/SAAS Application, viz., Bizight Solutions Pvt. Ltd., are not the agents or intermediaries of any clients who use our SAAS for their marketing needs. Though endeavour is made to provide correct information on contacts, products, services and leads, based on the information provided by other users, it is made abundantly clear that Bizight Solutions Pvt. Ltd., its directors, shareholders, officers and employees and Zoi are in no way responsible to or liable for any procurement decision based on this information.

Cookies on the Zoi site and SAAS Product

Last revised on Oct 1st, 2015

In the interest of transparency and clear communication with Zoi users, this policy provides detailed information about how and when we use cookies.

Usage of cookies in Zoi

Currently, we use cookies for the chatbot to help with identifying visitors and progressively profiling them for our clients. Cookies help us pose targeted questions to visitors coming to websites using Zoi. You need to integrate this message in your website cookie policy communication to your website visitors.

As the Zoi website also uses the Zoi product, we thus use cookies as well to keep your information in session or persistent cookies.

By continuing to use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

Cookie: Session and persistent

A cookie is a small file placed onto your device that is either live till the browser session is on (session cookies) or for a longer time (persistent). The session cookie keeps information about the visitor behaviour for the session and goes away once the browser is closed. A persistent cookie on the other hand helps Zoi identify returning visitors.

Use of cookies in Zoi

There are certain data collection and targeting features in Zoi which are enabled using cookies. For example, if you want to ask questions related to a specific industry only to visitors from that specific industry. Once Zoi identifies the prospect’s industry, for the duration of the visit, this industry and other targeting criteria is taken into account by Zoi when formulating both answers and suggested questions.

This feature is dependent on using session cookies.

Persistent cookies are used to identify returning users and they are shown different information than first-time visitors.

The above-mentioned cookies are thus only for better experience and serving pertinent content to your website visitors based on their referral source, repeat visits, and information collected from them. We do not use any third-party cookies.

Usage of data in Zoi

All data in rest and motion is encrypted as per contractual terms. Zoi collects, stores and uses user's usage patterns to analyse user behaviour and improve the application. In case client wants to delete any user data, they can opt out of it.

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